We really hope you enjoy shopping with us and that your purchase arrives in perfect condition and in a timely manner.
To help ensure this, we pay our team in store and the local post office for their hard work.
We have tried to keep the cost of delivery as low as possible and would love to see you come into the store and collect your items, it’s free to do so, but we understand this isn’t possible for many of you.
Our delivery charges help us keep the cost of our products low and the quality of goods and service high. We are sorry to disappoint you if you were expecting free delivery, but for our small family-run company this isn’t possible.
Your package will arrive within 2-4 working days, every item purchased comes out of our physical. This allows time for it to be carefully packaged and sent on its way to you with some warm wishes from Whitby.
Where possible we try to re use packaging that has arrived in store, to reduce waste and the impact on the environment and when we do need to use something new it will be recyclable.
Please see our Returns Policy for information on how you can return an item.
Thank you for supporting us,
the Furbellow & Co Family.